The manufacturer commented on the review below See comments 19 of 20 people found the following review helpful 1.0 out of 5 stars Complete Disappointment, October 1, 2013 By Joseph E Thompson - See all my reviews Amazon Verified Purchase(What's this?) I downloaded the Quicken 2014 tonight and every time I start it I get a error message that causes the program to close.After reading the bad reviews, and against my better judgment, I downloaded the 2014 version. I have never been more disappointed with a software program. I literally can't even start the program. I think all my information is lost.
I upgraded from Quicken 2011 since it was approaching the 3 year limit. Interface changes not that significant and in some cases a step backwards. Can't understand who architects the UI, but it doesn't appear like anyone who actually uses the software is involved. Loan button was removed taskbar. Liabilities are merged with assets on account bar. No way to get rid of assets, or choose assets for accounts, without hiding them from all displays. No way to move display of liabilities (read loans) to a more user friendly place close to bank accounts. Lot's of other functionality that has never been implemented.
BalasHapusReal negative problem. Loading of account screens. I don't know who programed this, but it is clunking and slow. Small minimized window flashes before account ledger is displayed. Found a major problem with program scheduling. Try a high disk activity task and programs stalls until it is complete. I was ripping from a DVD drive to HD on a separate controller, secondary RAID controller. While every other program, to include the browser, function fine, Quicken locked and would not load a screen account until I got a pause between rips. It appears the program runs, with the flashing screen problems other have noted, when it is the only program. If there are other windows open, it appears to have the lost priority and must access the disk before loading an account register. Intuit-it is not my computer and if you dismiss this, you are ignoring all the other mentions of slow loading of accounts.
Had do upgrade, not happy. Still wait for someone at Intuit to actually improve the functionality and make this product attractive again.
Follow-up on functionality pet peeves:
1. 401K matching. A be-weekly function for most non-salary quicken users is adjusting employer 401K contributions. You would think that a program of quicken's pedigree would have incorporated a simple employer match for 401K. Instead, when the weekly 401K amount changes, the user needs to make two entries, one for the employee and one for the employer. Simple functionality of setting up the paycheck with matching would solve this problem. There are several simple matching schemes that could be added. 100% match. xx% match to a limit. xx% match to limit, with fixed employer amount based on salary. Possibilities are endless.
2. After all this time, if my bank can get utilities bills, why can't quicken? My bank will get the utilities bills and pay automatically. However, when quicken schedules the bill, the amount is incorrect so I when the bank transaction is downloaded, I get duplicate transactions. Why can't quicken schedule the correct amount monthly based on what the bank does. Bank registers are becoming more functional than quicken.
3. Transaction matching. Why hasn't someone done a little work to make this more useful? How about some register/account aware matching. I schedule transfers to several accounts. In the scheduling I do, quicken knows the register, the payee, and the receiving account. However, when the bank transaction comes in, it only matches the name and amount. If the name matches, it will change the receiving account, even though I probably got it right in the first place. So when you have several transaction that come down from the bank, if quicken matched not only on name, but also on account, I wouldn't have to manually scrolled down and select the correct one.
This all seems a little picky, my first transaction in quicken is from 1989. This doesn't count the incorrectly converted transactions the quicken now says occurred in 1912. Over the years, the annual updates have included less and less real functionality updates to the UI. Intuit has pursued some strange functionality, and ignores all the requests to improve the mundane day-to-day transaction improvement that people encounter all the time. That is why I have gone from an annual update cycle to only 3 year forced updates. I can tell you, that there are no real improvements since 2011, that are worth the reduced price of $69.00.
The manufacturer commented on the review belowSee comments 55 of 59 people found the following review helpful 1.0 out of 5 stars Quicken 2014 just as bad as 2013, October 13, 2013 By Robert M. Brennan "R. M. Brennan" (Gobles, MI) - See all my reviews
BalasHapus(REAL NAME) Â Â I have written to Senior Management as well as Support located in the United States. I had serious problems with Quicken in 2000. Scott Cook, Quicken's founder, looked into it and acted. That is no longer true. I wrote to him and never heard back. A support staffer called back after I chased down the VP of Turbo Tax, and he told me that all of my issues were actually "design improvements" When I pointed out that the "design improvement" either did not work, or did not reflect the real world I got no where.
I am desperate for another product where you actually get value from a new release and new releases make the product more flexible and responsive instead of less. These guys released a buggy program and take the position that flaws are "design improvements".
After using this product for almost 20 years I AM REALLY ANGRY.
Below you will find the specific problems with the current version of Quicken 2014 R2. as of 10/13/2013. I updated the version information but the rest of this review I wrote in March of 2013 and NOTHING has changed
10/13/13 Quicken 2014 version R2
1) You can not monitor a credit bill. If you have a credit balance on an account Quicken does not let you manage it as an ongoing bill. It arbitrarily converts a minus of a credit balance to a plus and creates a line item to make the transaction positive. This has NEVER been true in ALL the other versions of Quicken that I have used since around 1995.
2) The redesign of the mortgage function FORCES you to use the Categories that Quicken wants. This means that you have to either correct the transaction after you enter it, or reclassify all of your mortgage entries. You can not use the tag function, and again have to touch the transaction to correct it.
These two issues and the company's reaction, give evident of a company that does not care about their long time customers, and based upon my experience and the experience of other reviewers seem to be badly rewriting their code to address what they see as a new market, mobile computing, without fully testing the old routines to make sure they work. They also seem to have neglected any customer feedback. The support guy told me neither of these issues were actually problems.
This is a mandatory upgrade from 2011 to 2014.
BalasHapusThe install was fine.
The data conversion was scary but it worked and nothing was lost. Be Patient, this took a while and the program froze twice during this process.
When you click on an account it takes 3 seconds for the little blue circle to stop spinning, every time. Seems like a graphics issue to me its like it just cant draw the lines.
The look and feel seem the same as 2011 except slower.
I gave it 3 stars because it works. It adds no value over 2011 but I'm good for another 3 years.
Bottom Line: I use to look forward to upgrading every year, now I dread the upgrade every 3 years.
The manufacturer commented on the review belowSee comments 57 of 57 people found the following review helpful 1.0 out of 5 stars Not Ready For Prime Time, October 9, 2013 By K Friedlander (NYC) - See all my reviews I have been using Quicken for more than a decade and have tolerated being forced to upgrade every few years simply because there is no better alternative to this B+ software.
BalasHapusSo I recently upgraded from Quicken 2011 (which was working tolerably) to Quicken 2014. The look and feel of the program is exactly the same as the three year old Quicken--no changes or improvements that I can see. However, the new program is clearly not ready to be released as it is filled with bugs.
Most annoying is that when I try to download transactions from my bank, credit card or brokerage house, the program immediately crashes. Quicken customer service, although happy to talk to you, is hapless. I have spent about 5 hours on the phone installing, uninstalling, copying and validating files--essentially beta testing this program which I spent $75 for-- all to no avail. Promises to get a call back from 'level 2'to resolve have been lies.
If you have a working version of Quicken, do NOT upgrade to this version. Am trying to figure out how to get my money back.
The manufacturer commented on the review belowSee comments 22 of 23 people found the following review helpful 1.0 out of 5 stars Not ready for prime time, October 8, 2013 By Armonia (California, USA) - See all my reviews Amazon Verified Purchase(What's this?) I am a long time Quicken user. I find it amazing that a very large, reputable company like Intuit would release a software product like Quicken 2014 that is clearly not ready for prime time.
BalasHapusAs with other users who have previously reviewed Quicken 2014, I find that the software is rendered basically unusable because of the long delay after every individual register entry. See, for example, this prior review: http://www.amazon.com/review/R2DHT4XL4VX6SB/ref=cm_cr_pr_perm?ie=UTF8&ASIN=B00E7X9WZU&linkCode=&nodeID=&tag= (Quicken 2014 "very often "pauses" and displays a blinking/rotating round pointer in the screen.") See also this comment in the review by zoolook: "the refresh is appallingly slow. I have a very fast PC with dedicated graphics cards, and this makes no difference. This isn't just a slight nuisance, it's practically unusable."
As evidenced by the reviews noted above and other reviews here on Amazon, this refresh/flickering cursor/flashing circle issue is real, and I can't see how it could not have been detected during beta testing. I should add that there is nothing unusual about my set-up: Windows 7 running on a standard PC with a recent i7 processor and a good graphics card, no unusual software running in the background, etc.
I have uninstalled 2014 and gone back to Quicken 2011. I'll reinstall 2014 after Intuit works out the bugs. Still, I ask, how could they have released the software in its current form? Disappointing.